FLOOR

Greetings, Rune Hunters.

We sincerely apologize for the inconvenience caused by the issue that occurred after the Dec. 7 (Thu) Season 3 update

where Lv. 1 Zodiac Stones were obtained as Constellation of Time Memory Rewards.

The issue was resolved through the server patch that took place on Dec. 8 (Fri). 

In addition, we have prepared compensation for these issues as a sign of our apology. Please see below for more details.

1) Compensation:

- Unique Zodiac Stone Selection Chest × 1

2) Compensation Claim Period:

Can be claimed from your mailbox from when you receive the mail on Dec. 11 (Mon) 17:50（UTC+9）- until Dec. 17 (Sun) 23:59 (UTC+9)

※ The compensation will only be sent once per account, and the mail will be stored for 3 days (72 hours).

┗ You can only claim the compensation from either Standard or Season Mode.

※ Compensation can only be claimed by accounts that are created before the compensation mail is sent,

   and cannot be claimed by accounts that are created afterwards.

We apologize again for the inconvenience these issues caused.

We will always strive to maintain the quality and reliability of our services.

Thank you.